We take great care to ensure that every METEAMO product closely matches the images displayed on our website. As many of our products are handcrafted and made using handcrafted printed & jacquard fabrics & handmade raffia designs, slight variations in pattern placement may occur during the hand weaving, cutting and stitching process. This means that no two pieces are exactly alike, making each product uniquely yours while remaining true to the original design.

We also strive to present product colors as accurately as possible. However, slight variations in color may occur due to differences in screen settings, device displays, lighting conditions, and photography. Rest assured, these minor variations do not affect the quality, craftsmanship, or overall appearance of the product.

At METEAMO, we are committed to delivering thoughtfully crafted, high-quality products that you'll love and cherish. Thank you for supporting our handmade and artisan-inspired creations.

Absolutely not.

As a valued METEAMO customer, you enjoy FREE shipping on all prepaid orders across India. We believe that a delightful shopping experience shouldn't come with hidden costs, which is why we absorb the shipping charges on your behalf.

At METEAMO, we deeply respect the value of your hard-earned money and continuously strive to make your shopping journey seamless, rewarding, and worry-free.

Please note that Cash on Delivery (COD) orders attract a nominal COD handling fee, which is clearly displayed and added during checkout.

Shop with confidence and enjoy premium handcrafted fashion delivered right to your doorstep — with no shipping charges on prepaid orders.

We believe that a great shopping experience includes complete transparency and peace of mind.From the moment you place your order until it is safely delivered to your doorstep, we'll keep you informed every step of the way. You'll receive timely updates regarding your order status, processing, dispatch, and delivery through WhatsApp notifications and email updates registered with your order.Our goal is to ensure that you're always informed, confident, and excited about your METEAMO purchase as it makes its way to you. Alternatively you can track your order throug the dedicated track icon visible on our website at the bottom of right hand side.

At METEAMO, we strive to deliver your order as quickly and seamlessly as possible.

Most orders are dispatched within 2 working days from the date of purchase. However, as our Raffia and handcrafted collections are carefully crafted with attention to detail, these products may require 5–7 working days for dispatch.

Once dispatched, delivery timelines may vary depending on your location and courier partner availability. Deliveries to remote locations or areas affected by government restrictions, natural disruptions, or unforeseen circumstances may take longer than usual.

Shipping Charges

• FREE Shipping Across India on all prepaid orders.
• Cash on Delivery (COD) orders attract a nominal COD handling fee, which is added during checkout.
• Prepaid orders are prioritized and generally dispatched faster.

Important Information for COD Orders

• All COD orders undergo a verification process before dispatch.
• In the rare event of inventory shortages or overbooking due to technical issues, prepaid orders may be given priority for fulfillment.

Trusted Delivery Partners

To ensure a reliable and hassle-free delivery experience, we work with multiple reputed courier partners across India.

Order Cancellation

For cancellation requests placed before dispatch, any applicable payment gateway or transaction charges may be deducted from the refund amount.

For detailed information regarding returns, exchanges, and refunds, please refer to our Returns & Refunds Policy.

We appreciate your patience and support as we thoughtfully prepare and deliver every METEAMO creation to your doorstep.

At METEAMO, we take every possible measure to ensure that your order reaches you safely and in a timely manner. However, in the rare event that a shipment is lost or misplaced while in transit, we're here to assist you every step of the way.

If you believe your order has been lost in transit, please contact us immediately at:

📧 care@meteamo.in
📞 +91 9205811919

Our dedicated support team will promptly investigate the matter with the courier partner and work towards a resolution as quickly as possible.

If the shipment is confirmed as lost and you do not wish to receive a replacement or exchange product, we will initiate a full refund to your original payment method.

Please Note:
Refunds for orders lost in transit may take approximately 15–20 business days to process and reflect in your account, as this timeline is entirely depending on the investigation timeline and payment provider processing times.

Your trust means everything to us, and we remain committed to ensuring a fair and satisfactory resolution in every situation.

We understand how important it is for you to receive your order on time, and we make every effort to ensure a smooth and timely delivery experience. While the vast majority of orders are delivered within the expected timeframe, occasional delays may occur due to unforeseen circumstances or operational issues at the courier partner's end.

Should such a situation arise, please be assured that our team will proactively work with the courier partner to track, expedite, and resolve the issue at the earliest possible opportunity. We will also keep you informed throughout the process to ensure complete transparency and peace of mind.

If your order appears delayed or has not been delivered within the expected timeframe, please contact us with your Order ID at:

📧 care@meteamo.in
📞 +91 9205811919

Our dedicated customer support team will investigate the matter and assist you with the best possible resolution.

Please Note:
In rare cases where a shipment is stuck in transit, it may take minimum 10–15 business days for us to coordinate with the courier partner, trace the shipment, and ensure successful delivery.

We sincerely appreciate your patience, understanding, and continued trust in METEAMO.

At METEAMO, we believe that a seamless shopping experience begins with convenience and flexibility. To make your purchase journey effortless, we offer a wide range of secure and trusted payment options.

You can complete your order using any of the following payment methods:

• BHIM / UPI Payments
• Google Pay (GPay)
• PhonePe
• Paytm
• Credit Cards
• Debit Cards
• Net Banking
• Cash on Delivery (COD)/Partial COD

All online transactions are processed through secure and trusted payment gateways, ensuring the safety and confidentiality of your payment information at every step.

Choose the payment method that suits you best and shop with complete confidence at METEAMO.